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Jem, Singapore

Coordinates: 1°20′00″N 103°44′36″E / 1.3332°N 103.74338°E / 1.3332; 103.74338
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Jem
Map
LocationJurong East, Singapore
Coordinates1°20′00″N 103°44′36″E / 1.3332°N 103.74338°E / 1.3332; 103.74338
Address50 Jurong Gateway Road
Opening date15 June 2013; 11 years ago (2013-06-15)
ManagementLendlease
OwnerLendlease
No. of stores and services241
No. of anchor tenants9
Total retail floor area818,000 square feet (76,000 m2)
No. of floors9
Parking340
Public transit access EW24  JE5  NS1  Jurong East
Websitewww.jem.sg

Jem is a suburban mall in Jurong East, Singapore. The mall is directly connected to Jurong East MRT station and close to Jurong East Bus Interchange. It is also located adjacent to another mall, Westgate.

Overview

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Jem is Singapore's third-largest suburban mall housing 241 shop units with over 818,000 square feet of retail space across six levels. Jem's name is an abbreviation of its original name, Jurong East Mall, and is a wordplay reference of the mall as the "crown jewel" of Jurong and western Singapore.[citation needed]

The mall is directly connected to the Jurong East MRT interchange station and located at the junction of Jurong Gateway Road and Boon Lay Way. It is also connected to another mall named Westgate.

Major retailers include IKEA, FairPrice Xtra, Cathay Cineplexes, Cotton On, Pazzion, PrettyFIT, LUSH, Sunday Staples, Love Bonito, Cookhouse by Koufu, H&M, Uniqlo, Muji, Courts and Don Quijote (Don Don Donki).

History

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Jem's official opening was initially planned to be on 11 June 2013. Due to the tenancy issues, the opening of the mall was delayed. It was reported that none of the units at Jem applied for a Fire Safety Certificate or Temporary Permit (TFP) from the Singapore Civil Defence Force (SCDF). To appease the disappointed customers who were affected by the delayed opening, Jem gave out discount vouchers worth S$10 between 10 am and 11 am that day.[1] On 15 June 2013, Jem finally opened and attracted more than 10,000 shoppers at the time of the opening.[2]

Jem was affected by two fires in August 2013, neither of which were related. On 14 August 2013, three employees manning the Ready-to-Eat counter at the NTUC FairPrice Xtra store in Jem shopping centre suffered minor burns when a deep fryer caught fire at about 10.30 am. Customers and staff were evacuated from the FairPrice Xtra store. The fire was put out by the sprinklers in the store.[3] Three days later, a car caught fire at the basement 2 carpark area of Jem at about 2.20pm, causing the evacuation of all staff and patrons from the mall. The fire was again put off by the sprinklers in the mall.[4]

Three people were injured after the first floor ceiling collapsed on the night of 18 September 2013. It was believed that the leaking water pipe had caused the incident. As a result, the shopping mall was closed.[5][6] On 2 October 2013, the mall was reopened to the public. Throughout the closure, Jem had undergone inspections, rigorous testing and certification made by a team of more than 40 people including hydraulic engineers and safety specialists to investigate and resolve the issue.[7]

Slightly less than two months later, a glass door at Jem shattered on 29 November 2013, which is next to H&M, a third of the glass partition shattered into pieces. No one was hurt in an accident.[8]

On 21 March 2014, retailers on Basement One and the third level of the shopping centre were affected by 11-hour power failure from 7am to 6pm. At least 36 of the 60 shops in Basement One were operating in darkness, with at least three shops putting up early closure notices due to the power shortage.[9]

On 17 June 2014, sprinklers started spraying water and flooding the mall. There was a malfunction of the water sprinkler. Water was sprayed from level 2 to the ground floor.[10][11]

On 3 April 2015, a fire broke out next to H&M.[12]

On 16 April 2015, Saladworks, which was located on the second floor, was flooded when a blocked waste pipe caused a backflow of water into the store.[13]

In June 2015, there was a leak on the kitchen's water pipe that splashed waste water on diners at Din Tai Fung restaurant on the second floor. On 11 March 2016, there was a leak onto the mall’s third floor which smelled like “kitchen waste”.[14]

On 11 October 2017, a small fire broke out at a car parked in the basement carpark, with the fire put out quickly and no injuries reported.[15]

In 2019, JEM underwent minor renovations at Basement 1.[citation needed]

In August 2020, anchor tenant Robinsons was closed down[16] and replaced by IKEA in 2021. The first small-store concept in Southeast Asia, this IKEA store will however not have a children's playground and built-in warehouse. The outlet opened on 29 April 2021 at 10am.[17]

References

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  1. ^ "Jem shopping mall's opening delay due to tenant permit issues". Channel NewsAsia. 11 June 2013. Archived from the original on 16 June 2013. Retrieved 24 June 2013.
  2. ^ "JEM attracts more than 10,000 shoppers within first hour of opening". Channel NewsAsia. 15 June 2013. Archived from the original on 18 June 2013. Retrieved 24 June 2013.
  3. ^ "Three hurt in fire at FairPrice store in new Jem shopping centre". The Straits Times. 14 August 2013. Retrieved 14 August 2013.
  4. ^ "Car catches fire in JEM shopping mall carpark". Channel NewsAsia. 17 August 2013. Archived from the original on 20 August 2013. Retrieved 17 August 2013.
  5. ^ "Jem shopping centre in Jurong closed until further notice". Channel NewsAsia. 19 September 2013. Archived from the original on 22 September 2013.
  6. ^ "Leaking water-pipe likely cause of ceiling collapse at Jem shopping centre: BCA". Channel NewsAsia. 19 September 2013. Archived from the original on 20 September 2013.
  7. ^ "JEM reopens to public". Channel NewsAsia. 2 October 2013. Archived from the original on 4 October 2013. Retrieved 3 October 2013.
  8. ^ "Glass door at Jurong mall shatters". The Straits Times. 29 November 2013. Retrieved 29 November 2013.
  9. ^ "JEM shopping mall hit by 11-hour power failure on Friday". The Straits Times. 22 March 2014. Retrieved 22 March 2014.
  10. ^ Lim, Yan Liang (17 June 2014). "Water from sprinklers at JEM mall damages goods; some shops forced to close". The Straits Times. Retrieved 8 October 2021.
  11. ^ "Parts of Jem shopping centre covered in water after sprinklers go off". Today. 17 June 2014. Retrieved 8 October 2021.
  12. ^ "Fire breaks out at Jem shopping mall, no injuries reported". Channel NewsAsia. 3 April 2015. Archived from the original on 6 April 2015. Retrieved 8 October 2021.
  13. ^ "Saladworks at Jem shopping mall flooded". The Straits Times. 16 April 2015. Retrieved 22 May 2020.
  14. ^ "Diners splashed by waste water at Jem". The Straits Times. 6 June 2015. Retrieved 22 May 2020.
  15. ^ Hong, Jose (11 October 2017). "Small fire breaks out in basement carpark of Jem mall, no reported injuries". The Straits Times. Retrieved 10 October 2021.
  16. ^ "Robinsons to close Jem outlet in August". The Straits Times. 6 May 2020. Retrieved 6 May 2020.
  17. ^ "IKEA to open new store at Jem on April 29". The Straits Times. 28 April 2021. Retrieved 9 May 2021.
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